How should an NA address a newly admitted resident?

How should an NA address a newly admitted resident?

• A. The NA should use the resident's first name only.
• B. The NA should use the resident's room number.
• C. The NA should make up a nickname to make the resident feel welcome.
• D. The NA should use the resident's formal name unless the resident specifies a different name to use.

Answer: (D)

Using the resident’s formal name with an appropriate title is essential for respectful, professional communication when a new resident is admitted. It shows dignity and helps build trust from the start. Begin with a warm greeting, introduce yourself, and address them as Mr., Mrs., Ms., or Dr. followed by their last name, unless they tell you to use a different name. If the resident indicates a preferred name or nickname, honor that and use it consistently. Addressing someone by a room number is impersonal and can feel dehumanizing, while making up a nickname without consent may be disrespectful. Keeping to the formal name unless instructed otherwise supports boundaries, autonomy, and comfort for the resident.

Using the resident’s formal name with an appropriate title is essential for respectful, professional communication when a new resident is admitted. It shows dignity and helps build trust from the start. Begin with a warm greeting, introduce yourself, and address them as Mr., Mrs., Ms., or Dr. followed by their last name, unless they tell you to use a different name. If the resident indicates a preferred name or nickname, honor that and use it consistently. Addressing someone by a room number is impersonal and can feel dehumanizing, while making up a nickname without consent may be disrespectful. Keeping to the formal name unless instructed otherwise supports boundaries, autonomy, and comfort for the resident.